Análise do processo de desenvolvimento de produtos : estudo de caso em importadora de motopeças

Abstract

The following work had as main objective to conduct a case study of the parts development process of an importer of motorcycle parts based in the state of Ceará, in order to analyze all the steps developed during the process and search for points of improvement that can be applied in the short, medium or long term. Looking for methods and tools to give more speed and efficiency to the studied process with the application of knowledge obtained through literature and experience in process management. To this end, it was made the use of methodologies such as Brainstorming and the Ishikawa diagram to raise solutions to problems identified in the process. As a result of the study carried out, a 3D modeling software was implemented to assist in the process of building technical drawings used for quotations with manufacturers and technical specifications of the products to be produced. Finally, it was possible to conclude that both the methodology used for the survey of critical points and suggestions for improvement, as well as the solution prioritized and applied in the process had a great value perceived by the team responsible for the execution and management of the process studied.