O profissional de secretariado no suporte à gestão escolar

Abstract

Reflecting on the centrality of the professional secretary's actions in the school environment is as complex as in business organizations. In this sense, the article has as general objective to reflect on the performance of the school secretary as a professional, who works in public and private institutions, through the organization of documents and attendance to the public, as well as other activities related to the educational area, with specific objectives: to trace the evolution of the secretary profession; to know how the secretary acts within the school structure; to emphasize the abilities of the school secretary; to reflect on the importance of the secretary in the school context, and to analyze the secretary's competencies as part of school management. The research carried out part of the qualitative approach, based on the bibliographical analysis, with a review of the literature belonging to the theme, organized in three sections. The first section presents the emergence and the historical evolution of the secretarial professional. The second section presents traces of the secretary's performance within the school structure. The third section emphasizes the relationship between the secretary and school management. Finally, the final considerations are exposed and emphasize the importance of the profession of secretary for a school management of excellence, a fact notorious in the questions that concern the information that the professional receives, shares and disseminates.