Estudo teórico das contribuições da inteligência emocional para uma liderança eficaz

Abstract

The objective of this study was to understand the contribution of emotional intelligence to leadership effectiveness within the business context. The choice of this topic is justified by the importance of understanding how emotional intelligence can benefit strategic management, providing leaders with a competitive advantage over other organizations and fostering the company’s growth. The methodology employed to address the central problem and achieve the objectives was qualitative research, conducted through a systematic literature review. This review aimed to analyze the main contributions of emotional intelligence to leadership in the corporate environment and involved the selection of 14 studies that explore the topic from various perspectives. It is concluded that emotional intelligence is crucial for leadership in the business environment, as it allows leaders to manage their own emotions and understand those of their subordinates, facilitating conflict resolution and team motivation. It promotes adaptive and resonant leadership, improves organizational climate and engagement, and contributes to humanized management, characterized by empathy, self-awareness, and clear communication. In challenging situations, such as crises, emotional intelligence is essential for keeping the team motivated and adaptable, being vital for organizational success and effective collaboration.