Treinamento bancário: uma análise da satisfação dos servidores do Banco do Brasil na cidade de Regeneração-Piauí

Abstract

Training plays an important role in the development of an organization. This study presents the importance of organizational training directly related to employee performance. In this sense, the research question emphasizes whether the training is fully sufficient to meet the job requirements. The main objective was to analyze the level of employee satisfaction with the training carried out, in addition to determining the impact of training on performance in job activities. The research method is a mixed approach, basic descriptive with the application of a semi-structured questionnaire, with the objective of measuring the satisfaction of the servers regarding the training. Through this research, it was possible to observe that the employees of Banco do Brasil in the city of Regeneração-PI, did not feel fully qualified to carry out some of their functions and are moderately satisfied with the training. It is concluded that it is important to periodically monitor each employee after the end of the training and assess their individual needs