CHATGPT IN THE EDUCATIONAL CONTEXT: Contributions and Challenges in Supporting Teaching and Learning

Abstract

Artificial Intelligence has brought about significant changes in education, with ChatGPT standing out as a tool to support the teaching-and-learning process. In this context, the objective of this study was to analyze the perceptions of students in the Systems Analysis and Development Technology program at the Federal Institute of Education, Science, and Technology of Piauí - Picos Campus regarding the benefits and challenges of using ChatGPT in an academic setting. The research was exploratory and descriptive in nature, employing a quantitative approach based on a literature review and field research. The literature review was conducted through searches of national and international academic databases, while the field research was carried out by administering a questionnaire, which was completed by 42 students. The data were analyzed using descriptive statistics, including absolute and relative frequencies. The results showed that most participants use ChatGPT as a tool to support various academic activities, such as programming and writing summaries; at the same time, they highlighted challenges, such as the possibility of obtaining incorrect information and dependence on the tool. It is concluded that ChatGPT represents an important resource to support teaching and learning, provided it is used responsibly.