Análise do site do curso de licenciatura em computação: uma abordagem baseada na usabilidade e na transparência institucional

Abstract

This paper presents a case study of the institutional website of the Licentiate Degree in Computing program at the Federal Institute of Piauí, Teresina Zona Sul campus, aiming to analyze its information organization, usability, findability, and compliance with institutional transparency criteria. The research is characterized as applied, with a qualitative and exploratory-descriptive approach, based on documentary analysis of regulations issued by the Brazilian Ministry of Education and a questionnaire administered to 44 participants, including students and faculty members. The results show that 36.4% of respondents were unaware of or did not access the institutional website, indicating findability issues, as well as limitations related to content organi-zation and the lack of user-support functionalities. Based on the findings and the adopted theoretical framework, redesign guidelines are proposed to improve the usability, findability, and institutional transparency of the website.