Mentoria+: plataforma de gestão de mentorias com foco no aprendizado personalizado

Abstract

Mentoring has been widely recognized as one of the most effective practices for professional development, fostering knowledge transfer and career progression between individuals with different levels of experience. However, this practice is still predominantly conducted informally, through non-specialized channels, which hinders the tracking of mentee progress, fragments communication, and compromises the effectiveness of the process. The lack of adequate tools to organize and record interactions highlights the need for technological solutions specifically designed for this context. In this scenario, this work adopted the Design Science Research methodology to design, develop, and evaluate the Mentoria+ web platform, a solution dedicated to the structured management of online professional mentoring. The platform centralizes the entire mentoring cycle, offering features for session scheduling, internal communication between mentor and mentee, goal setting and tracking, session package management, and mentor evaluation. The solution was validated through functional tests traced to the requirements, which confirmed the proper functioning of the implemented features and demonstrated the technical feasibility of the proposal. Since the evaluation did not include real users or usage metrics, it was not possible to empirically measure impacts on interaction fragmentation; thus, the potential benefits of centralizing resources constitute a hypothesis to be investigated in future work.