Logística 4.0: o uso dos sistemas TMS e ERP para o gerenciamento dos transportes de mercadorias – um estudo de caso dos Correios (Superintendência do Piauí)

Abstract

The increasingly frenetic technological advances propitiated by the industrial revolutions have sharpened competitiveness among companies. At the same time, logistics, seen as an important competitive differential, has followed the evolutionary line of the industry and is currently in stage 4.0 or Logistics 4.0, in which information is fundamental in decision making. Based on this assumption, the general objective of the present study is to analyze how information systems can contribute to a good planning and management of the transportation of goods. A qualitative, exploratory and descriptive research was carried out, which was outlined in a case study, carried out in the Planning and Transport Management Sector of the Post Office, located in Teresina-PI. The results pointed out that ERP and TMS information systems are tools that contribute significantly to the management of the transportation of goods. It was concluded that with the use of the systems the manager has primordial information for making the most appropriate decisions for each demand