Perfil profissional de trabalhadores de restaurantes self-service em Teresina-Piauí

Abstract

The market of food outside home is expanding, and self-service restaurants are among the favorites of consumers, because they represent a faster and more practical option. Aiming to collect data on the professionals working in the food and beverage industry, it was made a characterization of the professional profile of the employees working in self-service restaurants in Teresina-PI. For this, was used a questionnaire applied to 138 employees of 20 restaurants in the zones north, center, south, east and malls of this capital. This research approaches about the typology of restaurants, investigating the concept and structure of self-service ones. Then, the results are shown, detailing workers profile, who are mostly women, have more than 30 years and low education. Suggesting factors such as the deficiency of professional training and high staff turnover.