A importância da inteligência emocional para o exercício da liderança

Abstract

Emotional Intelligence (I.E) is the ability to understand and manage emotions. The present work has as general objective to analyze the importance of emotional intelligence for a good leadership exercise. The study uses a qualitative approach, a bibliographical research and an explanatory and descriptive research to explore the importance of emotional intelligence for leaders and their collaborators. Such intelligence helps leaders to control employees' emotions, improving organizational performance. To support the conclusion, the article highlights, from the perspective of the concepts of several authors, including Hunter, Goleman, Chiavenato and Ribeira, that just occupying a position of hierarchy does not guarantee the ability to influence employees, making emotional intelligence even most crucial for leaders. Thus, it represents a high relevance for the execution of good leadership and improvement in the organizational climate and consequently optimizing the production process