Aplicativos de corrida de rua: avaliação de usabilidade com a System Usability Scale e elaboração de histórias de usuário

Abstract

This study analyzes the usability of running applications used by amateur runners in the city of Picos, Piauí, Brazil, aiming to assess user experience and contribute to the improvement of sports applications. The research is classified as applied and descriptive, adopting a mixed-methods approach that combines quantitative and qualitative procedures. Data were collected through a questionnaire composed of questions designed to characterize the participants, the System Usability Scale (SUS), and open-ended questions addressing difficulties, positive aspects, and suggestions for improvement. A total of 40 amateur runners from different age groups participated in the study, 39 of whom reported using running applications and completed the SUS questionnaire. The results made it possible to identify the most frequently used applications, assess perceived usability through SUS scores, and understand the main benefits and limitations reported by the participants. Based on the data analysis, user experience (UX) and usability guidelines, user stories, acceptance criteria, and recommendations for development teams were developed. Thus, the research not only evaluates runners’ experiences with existing applications but also provides guidance for developing more intuitive, reliable, and user-centered solutions, contributing to the advancement of sports applications and Software Engineering.