Curso superior de tecnologia em secretariado: as competências do profissional de secretariado formado pelo IFPI - Campus Teresina Central

Abstract

The job market is more competitive and demanding, encouraging secretarial professionals to seek greater development of skills to be inserted in the organizational field. The study deals with quantitative and descriptive research. In this sense, the research addresses which competencies of the professional are being absorbed by the organizations and which of these qualifications the professionals have developed more during their career; the data survey also identified their education levels and the search for training in another area, considering that this adds up to the search for more skills. The collection instrument was a questionnaire sent over the internet via Google forms (free service to create online forms) to professionals trained by the institution. The survey had a reach of forty-five people, where a total of twenty-three alumni participated in the survey, from November 2019 to December 2019. The results showed that those individuals who obtain a greater range of competencies they tend to be more successful in their career in the profession, with regard to placing on the market and developing their professional profile.