Grupos informais: um estudo de uma instituição de ensino pública

Abstract

This work aims to analyze how managers of a Public Education Institution deal with Informal Groups present in the organization and sought to answer the following question: how do managers of a Public Education Institution deal with informal Groups within the organization? The research is justified because the understanding of Informal Groups allows useful analyzes in the creation of strategies, directly impacting the organization's results (MEIRELLES, 2013). Methodologically, it is classified as an exploratory and qualitative study. For data collection a semi-structured questionnaire was used. As for the results, a content analysis was carried out with the help of the MAXQDA 2020 version 20.4.0. software. It was possible concluded that the managers of the studied institution use dialogue a lot to manage the informative groups, monitor the factors that lead to the emergence of informal groups, but carry out good practices that are beneficial in controlling the negative effects of the rumor network