Sistemas de controle acadêmico como ferramenta de apoio gerencial na melhoria do processo de ensino e aprendizagem: um olhar para o levantamento de requisitos

Abstract

Software has evolved and become more efficient, they have become part of everyday life for people and institutions in various application domains. Gathering requirements and perceptions about computer systems tend to be a crucial point for software development. This work deals with perceptions about an academic system, that is, a management information system (MIS) to support the activities of educational institutions. This article aimed to investigate perceptions by analyzing the results of questionnaires applied to students and professors at a public educational institution. The results of the students’ perceptions indicate that most use the academic system exclusively to check grades, while the teachers’ perceptions indicate difficulties in monitoring student performance, reporting that this task is a desirable requirement. The results obtained here are relevant and can be used as a source of useful information for decision making, in addition to complementing the existing body of knowledge about the perceptions and use of management information systems (MIS) in teaching environments.