A utilização da redação técnica pelos profissionais secretários do Instituto Federal do Piauí

Abstract

This article discusses the characteristics of the language used in organizational communication and its importance for the activities of a professional secretary who, in its new managerial and autonomous profile, acts as a spokesperson for a company, advising it in communication with its internal and external public. The article focuses on textual communication, which is addressed in the subject of Technical Writing, required in the secretarial curriculum courses, and which deals with the drafting of various documents, technical or scientific texts, in order to make them more objective and clear, facilitating the information understanding. The purpose of this paper is to evaluate the use of the Technical Writing and its characteristics by the professional secretaries at the Federal Institute of Education, Science and Technology of Piauí (IFPI) rectory. To do so, it uses as methodology the qualitative research, carried out by means of application and analysis of questionnaire answered by four secretaries and one reviewer setted on that sector. The authors are Gold (2005), Marchiori (2006), Pimenta (2009) and Gil (2001), among others. The research reveals that, despite the fact that professional secretaries have received training in the drafting of official texts and this activity is included in their professional assignments, most of these servers filled at the IFPI rectory do not write and review official texts that circulate in their work environment, being such activities by a professional reviewer with training in Portuguese Literature.