O impacto do clima organizacional na motivação e no desempenho dos colaboradores: um estudo em uma instituição financeira pública de economia mista

Abstract

This study aimed to analyze the impact of organizational climate on the motivation and performance of employees at a publicly traded financial institution. The research stemmed from the understanding that the organizational environment directly influences the behavior, satisfaction, and productivity of workers, becoming a strategic factor in achieving institutional objectives. A quantitative, descriptive approach was adopted, using a structured questionnaire administered to the institution's employees via the Google Forms platform as the data collection instrument. The data obtained were analyzed using descriptive statistics, allowing the identification of participants' perceptions regarding aspects related to internal communication, leadership, professional recognition, and motivation at work. The results showed that most employees have a positive perception of the organizational climate, highlighting good communication between departments, favorable leadership performance, and satisfactory levels of motivation for performing activities. However, a need for improvement in professional recognition practices was observed, as some participants expressed dissatisfaction in this aspect. It is concluded that organizational climate exerts a significant influence on employee motivation and performance. Therefore, it is essential that management develops actions aimed at strengthening communication, professional development, and promoting a healthy and participatory work environment, contributing to better organizational results and greater employee satisfaction.