As competências do profissional de secretariado no ambiente corporativo

Abstract

The secretarial professional is essentially an advisor, whose duties include organizing the task of leaders working in companies or other organizations, taking advantage of the administrative routine and their skills and competences as a professional. However, it assumes several other profiles in the midst of the activities that are proposed in the corporate environment. In view of this, this study sought to answer the following question: What are the competencies that add up to the construction of the profiles of manager, consultant, entrepreneur and advisor to the Secretariat professional? This study sought to demonstrate how the Secretariat professional develops the skills to achieve success in the corporate environment, taking advantage of his continuing professional training. For this, a field research was carried out, of a qualitative and quantitative nature and of a descriptive nature. The survey was carried out from January 18 to 25, 2021. The data were collected through electronic questionnaires, to Secretarial professionals, who work in public and private organizations in Teresina / PI. Through data analysis, we prove that the Secretariat professional has been building competencies over the years that are related to the planning, organization and direction of secretarial services, team coordination, participation in administrative processes, among other activities. Such competencies are developed throughout your career through training, observation, planning and organization.