Aplicação do método analytic hierarchy process na priorização de benefícios espontâneos em empresas privadas

Abstract

Social benefits have their importance demonstrated in employee satisfaction, as the use of these benefits is a way for the company to reward and create a favorable environment to reduce employee dissatisfaction. Therefore, business organizations need to have much more than just good pay, they need to become attractive to their employees, and social benefits contribute to that. This study aimed to prioritize spontaneous social benefits in order to enable companies to offer these benefits assertively to their employees. For this purpose, an applied research was carried out, with a quali-quantitative approach, using the Analytic Hierarchy Process (AHP) method. Based on a literature review, the main spontaneous social benefits offered by organizations were systematized; then, 15 human resource management experts judged the degree of importance of each benefit, comparing them equally. The results indicate that the most important benefits are leisure/quality of life, health, and financial. These benefits contribute to employee satisfaction and make companies more attractive to their employees.