Qualidade de vida no trabalho: um estudo com colaboradores da rede hoteleira de Oeiras–PI

Abstract

Quality of Life at Work (QWL) has become increasingly important within organizations, mainly due to the growing concern for employees’ well-being and the search for healthier and more productive work environments. In the hotel industry, where employees deal directly with the public, manage different demands, and face intense routines, providing adequate working conditions is essential to maintain staff motivation and satisfaction. Therefore, the objective of this study was to understand how employees of the hotel network in Oeiras–PI perceive quality of life in the workplace. To carry out the research, aspects related to salary, benefits, interpersonal relationships, and opportunities for professional growth were analyzed. Data were collected through questionnaires applied to workers in the sector. Based on the information obtained, it was observed that factors such the professional recognition, respect in workplace relationships, and appropriate conditions for performing tasks are highly valued by the participants. Furthermore, the findings suggest that quality of life at work directly influences employees’ motivation, satisfaction, and performance, which is also reflected in the quality of services provided by the organizations.