Inteligência emocional de líderes e desempenho de equipes: uma revisão sistemática da literatura

Abstract

Emotional intelligence (EI) has been recognized as a determining factor for effective organizational leadership, with direct impacts on team performance. This study aims to analyze, through a systematic literature review, the relationship between leaders’ emotional intelligence and team performance in organizational contexts. A qualitative systematic review methodology was adopted, with searches conducted in national and international databases, resulting in the selection of 17 articles published between 2015 and 2025, analyzed through Bardin’s (2011) content analysis. Results indicate that leader EI positively predicts performance indicators such as job satisfaction, organizational citizenship behavior, and task performance, with trust and organizational climate as the main mediators. Empathy and self-regulation emerge as the most valued competencies, especially in crisis scenarios. It is concluded that developing EI is an essential strategy for Human Resources Management, with direct applications in selection processes, managerial development programs, and strengthening collective EI within teams.