O uso da entrevista de desligamento como ferramenta para detectar as causas de rotatividade nas empresas: um estudo comparativo

Abstract

The dismissal interview is an instrument that some companies use to identify the reasons that contribute to the dismissal (voluntary or involuntary) of employees. The purpose of this research was to demonstrate the importance of this method to identify the causes and consequences of employee turnover, according to the vision of companies that use this instrument in its dimensional process. To do so, voluntarily participated in this study, two companies of different branches of activity, identified in this study as company A and B. The first works with health plan and the second as a food distributor, both in city of Teresina. The research was done through an interview with the management responsible for the use of this tool in these companies. Through a questionnaire, containing 12 questions, both the HR manager of the enterprise as an analyst at B were questioned, among other questions; the reasons, objectives and importance of the use of this instrument. Through the information gathered in interviews and subsequent analysis of the same, it is clear that the use of this instrument with the dismissed employees or requesting dismissal,