Liderança organizacional e saúde psicológica: fatores do estresse ocupacional e burnout na evasão de colaboradores em farmácias de Angical do Piauí

Abstract

The importance of good leadership in pharmaceutical establishments is highlighted by the impacts it has on the organizational environment and its employees, exposing them to constant stress. These factors contribute to cases of occupational stress and may lead to Burnout Syndrome. In this context, the following research question was established: what factors lead employees of pharmacies in Angical do Piauí to develop psychological problems in the workplace, such as occupational stress and Burnout Syndrome, thereby contributing to possible employee turnover? Therefore, the objective of this study was to analyze the factors that influence the motivation of pharmacy employees, identifying how leadership and management practices affect employee retention, psychological well-being, and the loss of human capital. This research is classified as basic research, adopting both qualitative and quantitative approaches, with a descriptive design, and was conducted through field research. Data were collected from pharmacy employees in the municipality of Angical do Piauí using the Google Forms platform. Finally, this study seeks to contribute to research in the fields of organizational leadership, people management, and psychological health, while highlighting opportunities for improving management practices in pharmaceutical businesses. It also aims to promote better leadership, improve quality of life in the workplace, prevent organizational problems and premature employee turnover, and reduce the occurrence of psychosocial disorders such as occupational stress that may lead to Burnout Syndrome.